SHIPPING POLICY
Shipping Policy
At Apeo, we are committed to providing reliable and transparent shipping options for every order.
Free Tracked Shipping
We offer free tracked shipping on all orders.
Estimated delivery times are as follows:
- United States: 5–8 business days
- Canada: 8–10 business days
- United Kingdom: 4–6 business days
- Australia: 5–8 business days
- Europe: 5–8 business days
- Middle East: 7–10 business days
- Rest of World: 5–10 business days
Please note that these delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, customs processing, weather conditions, public holidays, or other circumstances outside of our control.
Order Processing
Orders are processed and prepared for shipment after the order has been successfully placed.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow some time for the tracking information to become active in the carrier's system after the shipment has been dispatched.
Tracking Your Order
Once your order has been shipped, you can use the tracking number provided in your shipping confirmation email to follow the progress of your delivery.
If your tracking information has not updated for several business days, please contact us at:
Please include your order number so that we can assist you as efficiently as possible.
Customs, Duties & Taxes
For international orders, your shipment may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Any such charges, where applicable, are the responsibility of the customer unless otherwise stated at checkout or required by applicable law.
Customs processing may also result in additional delivery time. Apeo is not responsible for delays caused by customs authorities.
Delayed or Missing Orders
While we work with shipping carriers to ensure orders are delivered within the estimated timeframe, delivery delays can occasionally occur.
If your order has not arrived within the estimated delivery window, please contact us at info@wearapo.com with your order number and tracking information.
We will review the shipment status and assist you with the next appropriate steps.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice that your shipping address is incorrect, please contact us as soon as possible at info@wearapo.com.
We cannot guarantee that shipping information can be changed after an order has been processed or shipped.
Contact Us
Apeo
Operated by SPARTAN CELESTIC GROUP LLC
Email: info@wearapo.com